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August 2008 | collection Highlights from insideARM
This Month's Featured ArticlesImproving Deceased Account Collections Performance Without Sacrificing Client BrandsThe percentage of deceased debt within the total debt recovery market is quickly growing. Yet despite the size of the total market — currently estimated at $21.7 billion, including both revolving and non-revolving debt — most collection companies ignore deceased debt because it’s a complex, sensitive asset class. And they’re right. Deceased debt collection is distinctly different than delinquent debt collection, and it requires a distinctly different approach. To be effective, deceased debt collection needs to balance and meet three objectives: protecting brand value, enhancing survivor relationships and increasing recoveries. Last Chance to Get Recognized as The Best Place to Work in CollectionsMake sure you register for the Best Places to Work in Collections 2008 before Friday! Participation is free and you will learn a lot about your company. You are currently subscribed to #arguments.newsletterTitle# from insideARM as %%merge recip.EmailAddr%%. You can manage your subscriptions here without logging in. Please do not reply to this mail directly. Advertise with Us! |
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