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August 2008 | collection Highlights from insideARM

In this edition of Inside Collections & Debt, an expert on deceased debt collection shares some tips on how to properly approach this sensitive asset class.

insideARM Senior Editor Patrick Lunsford also explains why you should register your company for the Best Places to Work in Collections 2008 contest, if you haven't already. But hurry, the deadline is Friday August 29th.

Also, please be sure to check out the most popular recent news about collection agencies and debt buyers published on insideARM.com.

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This Month's Featured Articles

Improving Deceased Account Collections Performance Without Sacrificing Client Brands

The percentage of deceased debt within the total debt recovery market is quickly growing. Yet despite the size of the total market — currently estimated at $21.7 billion, including both revolving and non-revolving debt — most collection companies ignore deceased debt because it’s a complex, sensitive asset class. And they’re right. Deceased debt collection is distinctly different than delinquent debt collection, and it requires a distinctly different approach. To be effective, deceased debt collection needs to balance and meet three objectives: protecting brand value, enhancing survivor relationships and increasing recoveries.

Read the whole story →

Last Chance to Get Recognized as The Best Place to Work in Collections

Make sure you register for the Best Places to Work in Collections 2008 before Friday! Participation is free and you will learn a lot about your company.

Read the whole story →

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